Privacy policy
At Tech Tavern, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our software selling store and related services. By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
- Personal Information
When you make a purchase or register an account on Tech Tavern, we may collect certain personal information, such as your name, email address, billing address, and payment details. This information is necessary for us to process your orders, fulfill your requests, and provide customer support.
- Log Data
We automatically collect certain information when you visit our website, including your IP address, browser type, referring/exit pages, and operating system. This data is used for analyzing trends, administering the site, and gathering demographic information to improve our services.
- Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and customize content based on your preferences. These technologies allow us to remember your preferences, recognize returning visitors, and provide personalized recommendations. You have the option to disable cookies through your browser settings, but please note that certain features of our website may not function properly as a result.
2. Use of Information
- Provide and Improve Our Services
We use the information collected to process your orders, deliver the purchased software, and provide customer support. Additionally, we may use your information to improve our website, products, and services, as well as to personalize your experience.
- Communication
We may use your email address to send you transactional and promotional communications related to your purchases and the services we offer. You can opt out of receiving promotional emails by following the unsubscribe instructions provided in the email.
3. Disclosure of Information
- Service Providers
We may engage trusted third-party service providers to assist us in operating our website and delivering services. These providers have access to your personal information only to perform tasks on our behalf and are obligated to maintain its confidentiality.
- Legal Compliance
We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We will also enforce our Terms of Service and investigate potential violations.
4. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. POPIA Compliance
Tech Tavern is committed to being compliant with the Protection of Personal Information Act (POPIA) and adheres to its principles. We only collect and process personal information necessary for our legitimate business purposes. Your personal information is stored securely and is only retained for as long as required by law or necessary for the purposes for which it was collected.
6. Children’s Privacy
Our services are not directed towards individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child without parental consent, we will promptly take steps to delete it from our servers.
7. Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will revise the “Last Updated” date at the top of this policy. We encourage you to review this policy periodically to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us at support@techtavern.co.za